DreamVegas Terms and Conditions

Welcome to Dream Vegas Casino & Sportsbook. These Terms and Conditions govern your access to and use of our platform at dreamvegas.com. By registering an account or using any of our services, you confirm that you have read, understood, and agreed to be bound by these terms in full. We strongly encourage you to review this document carefully before proceeding. If you do not agree with any part of these terms, you should not use our services.

1. About Us

At Dream Vegas, we operate under the name Dream Vegas Casino & Sportsbook and are owned and operated by White Hat Gaming Limited, a company registered in Malta (company registration number C73232), with a registered office at 85 St John Street, Valletta, VLT1165, Malta. Here at DreamVegas, we are dual-licensed and regulated by two leading gaming authorities:

• The UK Gambling Commission (UKGC), account number 52894, for customers located in Great Britain
• The Malta Gaming Authority (MGA), licence MGA/B2C/370/2017 (issued 01/08/2018), for all other eligible customers

Our Dream Vegas platform is fully GamStop-compliant for UK players. We operate within a regulated framework and adhere to all applicable laws in the jurisdictions where we offer our services, including the UK, Malta, Canada, New Zealand, and other permitted regions.

2. Eligibility and Account Registration

To use our DreamVegas services, you must meet the following eligibility criteria:

• You must be at least 18 years of age (or the legal gambling age in your jurisdiction, whichever is higher)
• You must be located in a jurisdiction where online gambling is legally permitted
• You must not be a resident of any country where we are restricted or unlicensed to operate
• You must register only one account per person, household, device, or IP address
• You must provide accurate, complete, and up-to-date personal information at registration

We reserve the right to request identity verification documents at any time in accordance with UKGC and MGA Know Your Customer (KYC) requirements. This includes proof of identity, proof of address, and proof of payment method. Failure to provide satisfactory documentation may result in account suspension or closure.

3. Deposits and Withdrawals

3.1 Deposits

At Dream Vegas, we accept a wide range of payment methods including Visa, Mastercard, Maestro, Apple Pay, Paysafecard, Skrill, Neteller, and bank transfer. Availability of payment methods may vary depending on your region. Our minimum deposit to claim the welcome bonus is 20 EUR/GBP/USD/CAD/NZD. We do not accept cryptocurrency payments on our platform.

3.2 Withdrawals

Our DreamVegas withdrawal minimum is 20 EUR/GBP/USD/CAD. Standard weekly withdrawal limits are capped at approximately 5,000 EUR/USD/CAD, though VIP players may benefit from higher limits. We process most payments within 1–4 business days — e-wallets are typically the fastest option, while card and bank transfers may take longer. Progressive jackpot winnings are paid in full without being subject to weekly limits.

3.3 KYC and Verification

We are required by our licensing authorities to verify your identity before processing withdrawals. You agree to cooperate fully with our verification process. We may request documents such as a government-issued photo ID, a recent utility bill, and bank or payment method statements. We reserve the right to withhold payments until verification is satisfactorily completed.

4. Bonuses and Promotions

At DreamVegas, we offer a variety of bonuses for both casino and sports betting players. All bonuses are subject to specific terms and conditions, which must be read carefully before opting in. General bonus rules at Dream Vegas include:

• Welcome casino bonus: 200% up to USD 2,500 plus 50 Free Spins on your first deposit (wagering requirement: 40x deposit + bonus amount)
• Maximum bet while a bonus is active: 5 EUR/USD
• Maximum cashout from bonus winnings: 5x the bonus amount
• Minimum deposit to qualify for a bonus: 20 EUR/USD/GBP/CAD/NZD
• Deposits made via Skrill or Neteller are not eligible for welcome bonus offers
• Sports welcome bonus: 100% up to USD 50 (wagering: approximately 5x)
• Placing a single bet of more than 20% of your total bonus amount constitutes irregular play and may result in bonus forfeiture

Our Dream Vegas ongoing promotions include the Bonus Wheel, Daily Vegas Perks, Mega/Major/Mini Cash Giveaways, and the Vegas Loyalty Club. Sports promotions include Acca Boosts (max boosted payout USD 50,000), Early Cash-Out, Bet Builder, Bore Draws refunds, and Enhanced Odds Boosts. We reserve the right to modify, suspend, or withdraw any promotion at any time without prior notice.

5. Loyalty Program

Here at DreamVegas, we reward our loyal players through the Vegas Loyalty Club. You earn loyalty points as you play — approximately every 10 EUR/USD wagered with real money earns 1 point, and 1,000 points convert to approximately 5 EUR/USD in bonus funds. Our loyalty program features three base levels plus an exclusive VIP tier. VIP members enjoy enhanced withdrawal limits, priority payment processing, and invitations to exclusive tournaments.

6. Responsible Gambling

We are committed to promoting responsible gambling at Dream Vegas. We provide a range of tools to help you stay in control of your gaming activity, including deposit limits, loss limits, session time limits, self-exclusion, and reality checks. If you believe you may have a gambling problem, we encourage you to contact our support team or seek help from organisations such as GamCare, BeGambleAware, or Gambling Therapy. UK players are protected under our GamStop self-exclusion scheme compliance.

7. Prohibited Activities

When using our DreamVegas services, the following activities are strictly prohibited:

• Using our platform for any fraudulent, unlawful, or abusive purpose
• Attempting to exploit software bugs, glitches, or technical errors
• Creating multiple accounts to abuse bonuses or promotions
• Colluding with other players in any game
• Using automated systems, bots, or third-party software to gain an unfair advantage
• Providing false personal information at registration or during KYC verification

We reserve the right to suspend, restrict, or permanently close any account found engaging in prohibited conduct. Any winnings obtained through prohibited means will be voided and forfeited.

8. Intellectual Property

All content available on our Dream Vegas platform — including but not limited to logos, graphics, software, game content, and written materials — is the property of White Hat Gaming Limited or our licensed content providers. You may not reproduce, copy, distribute, or commercially exploit any part of our content without our prior written consent.

9. Limitation of Liability

We provide our DreamVegas services on an "as is" and "as available" basis. While we make every effort to ensure uninterrupted access and accurate game outcomes, we cannot be held liable for service interruptions, technical failures, or data loss beyond our reasonable control. Our total liability to you in connection with your use of our services shall not exceed the total amount deposited by you in the twelve months preceding the claim.

10. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. At Dream Vegas, we will notify you of material changes via email or a prominent notice on our website. Your continued use of our services following any such update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to remain informed of any changes.

11. Governing Law

These Terms and Conditions are governed by the laws of Malta. Any disputes arising from your use of our DreamVegas platform that cannot be resolved through our internal complaints process may be referred to the Malta Gaming Authority or, for UK players, to the Independent Betting Adjudication Service (IBAS). You may also contact us directly at support@dreamvegas.com for any queries or concerns.

By using our services at Dream Vegas, you confirm your agreement to all terms set out in this document. Thank you for choosing to play with us responsibly.